"To Create an organization that is profitable, viable, responsive,
serving the needs of the customer, suppliers, and employees."
Mission
SPDCL is set to achieve this vision through the following objectives:
Commercial Objectives:
Eliminating pilferage of energy.
Reducing the exceptional cases.
Reducing arrears.
Operational Objectives:
Minimizing Technical / Transmission Losses.
Reducing transformer failures.
Reducing O&M expenditure.
Maintaining rolling stock of additional DTRs at every sub-station
level to avoid delays in replacing the failed units.
Social Objectives:
Electrification of Dalithwadas.
Electrification of Weaker section Colonies.
Releasing of supply to PWS / RWS Schemes.
Separation of 11 KV Feeders for Mandal Headquarters.
Regulatory Objectives:
To function as per the guidelines issued by APERC.
To Continuously monitor the progress of various directives issued by
APERC.
APSPDCL has plans to improve the level of service with technical
excellence:
As the high voltage distribution system (HVDS) experimentally set up
in Chittoor district is giving good results, the model is being
extended in all districts GIS based consumer indexing is being done.
Customer Service Centers and Electricity Call Centers functioning in
all urban areas and in all sub-division headquarters.
Spot Billing for energy consumption is introduced throughout the
company.
Rate of DTR failures brought down from 21.25% in 2000-01, 14.16% in
2002-03, 9.27% in 2003-04, 8.45% in 2004-05, 9.19% in 2005-06 and
5.70% in 2006-07.