| # | Section | Number of Complaints | Min Duration(Days) | Max Duration(Days) | Average Duration(Days) | Complaints Resolved(%) |
|---|---|---|---|---|---|---|
| 1 | NLT WEST-1 | 33 | 0.04 | 1.94 | 0.49 | 100.00 |
| 2 | NLT WEST-2 | 34 | 0.12 | 14.8 | 1.24 | 97.06 |
| 3 | NLT WEST-3 | 20 | 0.07 | 5.47 | 0.84 | 100.00 |
| Total | 87 | 0.04 | 14.8 | 0.86 | 98.85 | |