Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Circle Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTHAPUR 247 0.48 454.56 39.27 64.37
2 KADAPA 138 0.0 739.68 55.63 44.20
3 KURNOOL 176 0.24 218.16 31.72 57.39
4 NELLORE 201 0.0 452.64 32.21 67.66
5 TIRUPATI 265 0.24 625.68 44.58 56.60
Total 1027 0.0 739.68 40.16 59.10