Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Circle Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTHAPUR 107 1.2 108.72 18.29 93.46
2 KADAPA 88 1.2 94.56 16.1 96.59
3 KURNOOL 78 1.44 242.88 16.78 96.15
4 NELLORE 155 1.44 54.0 16.47 96.77
5 TIRUPATI 167 1.2 101.52 16.09 97.01
Total 595 1.2 242.88 16.68 96.13