Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHITTOOR RURALS 17 4.08 625.68 123.98 23.53
2 CHITTOOR TOWN 36 3.36 479.04 58.39 50.00
3 MADANAPALE 27 0.24 193.2 31.9 66.67
4 PILERU 18 6.72 130.08 44.28 44.44
5 PUTTUR 40 2.16 194.88 34.99 55.00
6 TIRUPATI RURALS 23 4.08 283.68 80.22 21.74
7 TIRUPATI TOWN 104 0.48 149.04 25.96 72.12
Total 265 0.24 625.68 44.58 56.60