Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHITTOOR RURALS 11 0.25 45.95 11.06 81.82
2 CHITTOOR TOWN 18 0.32 40.17 16.74 83.33
3 MADANAPALE 6 0.15 20.07 10.09 100.00
4 PILERU 11 6.27 31.13 18.38 90.91
5 PUTTUR 18 0.08 45.83 14.33 94.44
6 TIRUPATI RURALS 10 0.2 21.58 6.73 100.00
7 TIRUPATI TOWN 47 0.15 37.18 11.23 93.62
Total 121 0.08 45.95 12.72 91.74