Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHITTOOR RURALS 18 0.72 28.56 14.47 94.44
2 CHITTOOR TOWN 30 0.72 31.2 16.32 80.00
3 MADANAPALE 22 2.64 23.76 12.87 100.00
4 PILERU 10 0.72 28.8 11.66 90.00
5 PUTTUR 21 0.96 28.32 14.48 85.71
6 TIRUPATI RURALS 34 0.72 30.24 14.1 91.18
7 TIRUPATI TOWN 88 0.24 30.72 10.83 94.32
Total 223 0.24 31.2 12.94 91.48