Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHITTOOR RURALS 6 1.2 23.04 12.48 100.00
2 CHITTOOR TOWN 17 2.64 23.04 16.14 100.00
3 MADANAPALE 12 0.72 24.24 17.0 91.67
4 PILERU 4 6.48 23.76 15.0 100.00
5 PUTTUR 12 3.12 26.16 12.04 91.67
6 TIRUPATI RURALS 12 0.0 20.16 8.02 100.00
7 TIRUPATI TOWN 53 0.48 34.32 11.26 90.57
Total 116 0.0 34.32 12.51 93.97