Resolution of Billing complaints in APSPDCL where no additional information is required October-2021 To December-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 RENIGUNTA 5 13.16 32.83 20.77 100.00
2 TIRUPATI CCO 62 1.77 42.12 17.72 100.00
3 TIRUPATI OPERATION1 5 2.52 18.66 11.54 100.00
4 TIRUPATI OPERATION2 19 2.53 27.2 16.66 100.00
Total 91 1.77 42.12 17.32 100.00