Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 RENIGUNTA 14 1.44 149.04 26.23 71.43
2 TIRUPATI CCO 32 0.48 109.68 22.63 71.88
3 TIRUPATI OPERATION1 26 0.48 87.6 17.41 84.62
4 TIRUPATI OPERATION2 32 1.44 136.08 36.12 62.50
Total 104 0.48 149.04 25.96 72.12