Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 RENIGUNTA 2 1.93 16.02 8.98 100.00
2 TIRUPATI CCO 19 0.27 25.6 13.66 94.74
3 TIRUPATI OPERATION1 7 0.87 19.18 7.52 100.00
4 TIRUPATI OPERATION2 19 0.15 37.18 10.41 89.47
Total 47 0.15 37.18 11.23 93.62