Resolution of Billing complaints in APSPDCL where no additional information is required April-2022 To June-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 RENIGUNTA 2 20.93 25.0 22.96 50.00
2 TIRUPATI CCO 16 0.77 55.88 14.93 87.50
3 TIRUPATI OPERATION1 10 0.13 21.87 7.2 100.00
4 TIRUPATI OPERATION2 22 0.42 37.35 11.33 86.36
Total 50 0.13 55.88 12.12 88.00