Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHANDRAGIRI 11 6.48 30.24 17.87 81.82
2 PAKALA 8 2.4 22.08 14.52 100.00
3 SRIKALAHASTI OPERATION 13 0.72 28.08 9.4 92.31
4 SRIKALAHASTI RURAL 2 20.88 23.52 22.2 100.00
Total 34 0.72 30.24 14.1 91.18