Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHANDRAGIRI 5 17.52 23.52 20.59 100.00
2 PAKALA 4 12.96 22.08 18.18 100.00
3 SRIKALAHASTI OPERATION 2 3.36 11.28 7.32 100.00
4 SRIKALAHASTI RURAL 4 9.36 23.52 19.14 100.00
Total 15 3.36 23.52 17.79 100.00