Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KARVETINAGAR CCO 4 7.68 98.88 52.68 25.00
2 NAGALAPURAM OPERATION 14 2.16 194.88 38.86 64.29
3 NAGARI 7 4.32 144.72 34.22 57.14
4 PUTTUR OPERATION 15 2.16 76.8 27.02 53.33
Total 40 2.16 194.88 34.99 55.00