Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KARVETINAGAR CCO 2 0.08 23.11 11.6 100.00
2 NAGALAPURAM OPERATION 2 2.47 21.25 11.86 100.00
3 NAGARI 6 0.28 45.83 15.32 83.33
4 PUTTUR OPERATION 8 0.23 19.95 14.9 100.00
Total 18 0.08 45.83 14.33 94.44