Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KARVETINAGAR CCO 2 0.96 3.36 2.16 100.00
2 NAGALAPURAM OPERATION 4 1.44 20.64 10.8 100.00
3 NAGARI 1 11.28 11.28 11.28 100.00
4 PUTTUR OPERATION 14 5.76 28.32 17.52 78.57
Total 21 0.96 28.32 14.48 85.71