Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KALIKIRI 7 6.96 116.16 37.27 71.43
2 PILER CCO 6 6.72 102.24 48.2 33.33
3 PILER RURALS 5 15.84 130.08 49.39 20.00
Total 18 6.72 130.08 44.28 44.44