Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KALIKIRI 7 0.72 28.8 10.46 85.71
2 PILER CCO 1 7.92 7.92 7.92 100.00
3 PILER RURALS 2 15.36 20.16 17.76 100.00
Total 10 0.72 28.8 11.66 90.00