Resolution of Billing complaints in APSPDCL where no additional information is required October-2021 To December-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 MADANAPALLI OPERATION 5 8.47 39.38 17.99 100.00
2 MULAKALACHERVU 1 16.44 16.44 16.44 100.00
3 PUNGANUR CCO 1 7.15 7.15 7.15 100.00
4 RURAL-MADANAPALLI 1 24.58 24.58 24.58 100.00
Total 8 7.15 39.38 17.26 100.00