Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 MADANAPALLI OPERATION 21 0.24 193.2 23.38 85.71
2 MULAKALACHERVU 1 25.44 25.44 25.44 0.00
3 PUNGANUR CCO 5 40.08 108.72 68.98 0.00
Total 27 0.24 193.2 31.9 66.67