Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 MADANAPALLI OPERATION 1 2.32 2.32 2.32 100.00
2 MULAKALACHERVU 2 18.06 18.33 18.2 100.00
3 PUNGANUR CCO 1 20.07 20.07 20.07 100.00
4 RURAL-MADANAPALLI 2 0.15 1.6 0.88 100.00
Total 6 0.15 20.07 10.09 100.00