Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 MADANAPALLI OPERATION 14 2.16 101.52 21.41 92.86
2 MULAKALACHERVU 2 19.44 22.32 20.88 100.00
3 PUNGANUR CCO 4 1.92 23.28 15.12 100.00
Total 20 1.92 101.52 20.1 95.00