Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHITTOOR CCO 9 4.56 30.0 15.79 66.67
2 CHITTOOR OPERATION 15 6.24 31.2 18.26 80.00
3 CHITTOOR RURAL-III 6 0.72 23.52 12.28 100.00
Total 30 0.72 31.2 16.32 80.00