Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 13 1.44 85.44 31.68 61.54
2 GUDUR 20 3.6 173.04 61.08 30.00
3 KAVALI 53 0.0 452.64 59.02 45.28
4 NAIDUPETA 26 1.2 63.36 13.99 88.46
5 NELLORE RURALS 22 0.24 64.56 16.43 81.82
6 NELLORE TOWN 67 0.48 97.68 14.74 85.07
Total 201 0.0 452.64 32.21 67.66