Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 7 11.28 27.12 21.67 57.14
2 GUDUR 16 0.96 24.0 14.9 100.00
3 KAVALI 36 0.72 29.76 14.61 91.67
4 NAIDUPETA 24 0.72 25.92 11.22 95.83
5 NELLORE RURALS 27 0.24 29.28 12.18 92.59
6 NELLORE TOWN 70 0.0 31.2 12.2 88.57
Total 180 0.0 31.2 13.15 90.56