Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 4 3.12 23.76 16.68 100.00
2 GUDUR 10 0.24 21.6 12.07 100.00
3 KAVALI 10 3.12 27.12 17.16 90.00
4 NAIDUPETA 2 14.64 44.64 29.64 50.00
5 NELLORE RURALS 9 0.24 19.2 8.72 100.00
6 NELLORE TOWN 23 0.0 32.16 14.72 86.96
Total 58 0.0 44.64 14.4 91.38