Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 5 10.32 54.0 25.39 80.00
2 GUDUR 12 12.0 24.0 19.28 100.00
3 KAVALI 35 1.68 23.76 17.16 100.00
4 NAIDUPETA 29 1.68 46.32 16.49 89.66
5 NELLORE RURALS 19 3.36 23.52 14.46 100.00
6 NELLORE TOWN 55 1.44 41.28 15.3 98.18
Total 155 1.44 54.0 16.47 96.77