Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 NELLORE TOWN I 29 0.48 61.44 6.56 96.55
2 NELLORE TOWN II 22 0.48 97.68 22.07 77.27
3 NELLORE TOWN III 16 2.64 74.88 19.47 75.00
Total 67 0.48 97.68 14.74 85.07