Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 INDUKURPETA C AND O 9 4.8 29.28 16.4 77.78
2 NELLORE RURALS 15 0.24 20.88 9.01 100.00
3 PODALAKUR C AND O 3 15.12 15.6 15.36 100.00
Total 27 0.24 29.28 12.18 92.59