Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 NAIDUPETA 2 3.36 25.92 14.64 50.00
2 SULLURPETA 18 0.72 21.36 10.59 100.00
3 VENKATAGIRI C AND O 4 3.36 20.16 12.36 100.00
Total 24 0.72 25.92 11.22 95.83