Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 INAMADUGU 1 27.84 27.84 27.84 0.00
2 KOVUR RURALS 3 0.0 24.72 9.04 66.67
3 KOVUR TOWN 3 46.8 452.64 216.64 0.00
Total 21 0.96 92.64 21.87 66.67