Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BOGOLE 1 25.44 25.44 25.44 0.00
2 KAVALI RURALS 3 0.96 16.08 7.68 100.00
3 KAVALI TOWN-I 7 1.2 47.28 16.83 85.71
4 KAVALI TOWN-II 10 4.32 92.64 29.3 50.00
Total 21 0.96 92.64 21.87 66.67