Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BUCHIREDDY PALEM 8 2.4 221.28 46.29 50.00
2 KALIGIRI 10 1.68 130.56 65.09 30.00
3 KAVALI 21 0.96 92.64 21.87 66.67
4 KOVUR 7 0.0 452.64 100.7 28.57
5 N.R.PALEM 7 19.68 288.72 134.64 14.29
Total 53 0.0 452.64 59.02 45.28