Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BUCHIREDDY PALEM 1 19.57 19.57 19.57 100.00
2 KALIGIRI 3 20.06 24.02 22.12 66.67
3 KAVALI 7 0.03 23.2 9.53 100.00
4 KOVUR 1 4.68 4.68 4.68 100.00
5 N.R.PALEM 2 7.1 23.79 15.44 100.00
Total 14 0.03 24.02 13.44 92.86