Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BUCHIREDDY PALEM 7 0.96 29.76 14.67 71.43
2 KALIGIRI 8 2.4 23.76 16.95 100.00
3 KAVALI 12 0.72 23.52 12.9 100.00
4 KOVUR 5 5.76 22.32 14.93 100.00
5 N.R.PALEM 4 0.72 28.08 14.52 75.00
Total 36 0.72 29.76 14.61 91.67