Resolution of Billing complaints in APSPDCL where no additional information is required April-2022 To June-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BUCHIREDDY PALEM 3 0.22 8.82 3.19 100.00
2 KALIGIRI 4 7.27 22.92 14.2 100.00
3 KAVALI 6 0.95 43.63 14.92 83.33
4 KOVUR 3 1.18 18.06 12.43 100.00
Total 16 0.22 43.63 12.07 93.75