Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 GUDUR 6 11.28 24.0 15.24 100.00
2 GUDUR RURALS 5 15.6 23.52 19.87 100.00
3 KOTA 5 0.96 23.52 9.5 100.00
Total 16 0.96 24.0 14.9 100.00