Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ADONI 41 1.44 218.16 44.35 53.66
2 DHONE 3 8.64 40.56 20.64 66.67
3 KURNOOL 88 0.24 123.84 23.33 60.23
4 NANDYAL 44 0.48 158.4 37.49 54.55
Total 176 0.24 218.16 31.72 57.39