Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ADONI 5 1.17 22.05 11.99 100.00
2 DHONE 2 1.27 9.83 5.55 100.00
3 KURNOOL 22 0.07 47.73 7.29 90.91
4 KURNOOL RURAL 5 0.08 5.32 1.65 100.00
5 NANDYAL 9 0.28 21.35 4.67 100.00
Total 43 0.07 47.73 6.55 95.35