Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ADONI 11 1.2 27.6 15.32 90.91
2 DHONE 2 2.64 9.12 5.88 100.00
3 KURNOOL 39 0.0 25.44 10.14 94.87
4 NANDYAL 14 0.72 22.32 11.5 100.00
Total 66 0.0 27.6 11.16 95.45