Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ADONI 8 4.08 44.64 18.18 87.50
2 DHONE 1 3.84 3.84 3.84 100.00
3 KURNOOL 16 1.68 44.64 17.13 75.00
4 NANDYAL 7 2.64 22.56 11.93 100.00
Total 32 1.68 44.64 15.84 84.38