Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ADONI 15 2.4 22.32 9.63 100.00
2 DHONE 2 2.16 16.8 9.48 100.00
3 KURNOOL 48 1.44 242.88 20.89 93.75
4 NANDYAL 13 1.44 22.32 10.95 100.00
Total 78 1.44 242.88 16.78 96.15