Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ALLAGADDA 2 22.56 96.0 59.28 50.00
2 KOILKUNTLA 3 0.72 46.8 24.64 33.33
3 NANDYAL 33 0.48 158.4 34.55 60.61
4 NANDYAL-CCO 6 3.6 115.68 52.84 33.33
Total 88 0.24 123.84 23.33 60.23