Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ALLAGADDA 2 0.96 8.16 4.56 100.00
2 KOILKUNTLA 3 11.52 13.2 12.4 100.00
3 NANDYAL 4 4.56 22.32 14.82 100.00
4 NANDYAL-CCO 5 0.72 22.08 11.09 100.00
Total 39 0.0 25.44 10.14 94.87