Resolution of Billing complaints in APSPDCL where no additional information is required October-2021 To December-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KURNOOL 8 9.48 21.93 16.39 100.00
2 KURNOOL OPERATION 5 12.59 17.71 15.59 100.00
3 KURNOOL-II 13 7.57 28.02 17.2 100.00
Total 26 7.57 28.02 16.64 100.00