Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 3 1.92 58.08 25.28 66.67
2 GUDUR 1 2.4 2.4 2.4 100.00
3 KURNOOL 25 0.96 123.84 26.89 56.00
4 KURNOOL OPERATION 21 0.24 54.48 18.24 66.67
5 KURNOOL-II 32 0.48 103.2 27.01 53.13
6 NANDIKOTKUR 6 0.24 39.6 9.2 83.33
Total 88 0.24 123.84 23.33 60.23