Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 1 30.72 30.72 30.72 0.00
2 KURNOOL 2 8.4 16.08 12.24 100.00
3 KURNOOL OPERATION 3 5.52 19.92 11.04 100.00
4 KURNOOL-II 9 1.68 44.64 20.37 66.67
5 NANDIKOTKUR 1 2.4 2.4 2.4 100.00
Total 16 1.68 44.64 17.13 75.00