Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ATMAKURU 4 3.36 15.36 7.44 100.00
2 GUDUR 1 6.96 6.96 6.96 100.00
3 KURNOOL 15 2.64 21.12 11.81 100.00
4 KURNOOL OPERATION 7 2.16 242.88 65.93 71.43
5 KURNOOL-II 18 1.44 144.96 15.97 94.44
6 NANDIKOTKUR 3 4.08 22.56 13.28 100.00
Total 48 1.44 242.88 20.89 93.75