Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ADONI 14 4.56 122.64 43.35 50.00
2 ALLUR 6 6.96 218.16 60.16 33.33
3 MANTRALAYAM 3 3.6 22.56 12.0 100.00
4 PATTIKONDA 5 7.2 74.16 41.86 40.00
5 YEMMIGANUR 13 1.44 216.96 46.56 61.54
Total 41 1.44 218.16 44.35 53.66